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2009 Best Practices Study | Appendix
2009 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
*Insufficient Data
REGIONAL ANALYSIS
Agencies with Revenues OVER $5,000,000
Geographic Region:
Northeast
Southeast
Midwest
Southwest
West
% of Agencies in Each Population Size
26.1%
31.5%
16.3%
10.9%
15.2%
Net Revenue Growth
(Organic)
1.0%
-1.1%
1.6%
2.0%
4.0%
Profitability as
% of Net
Revenues
Pre-tax Profit
16.6%
12.7%
13.3%
12.5%
18.2%
Pro Forma Pre-tax Profit
20.2%
16.9%
16.6%
18.3%
21.7%
Operating Pre-tax Profit
4.3%
3.4%
1.3%
1.5%
6.9%
EBITDA
21.2%
15.6%
16.6%
14.3%
21.2%
Pro Forma EBITDA
23.7%
19.8%
19.9%
20.1%
22.6%
“Rule of 20” Score
13.4
8.8
11.5
12.0
16.3
Productivity
Revenue per Employee
$176,045
$160,871
$167,550
$187,310
$182,872
Compensation per Employee
$107,786
$107,559
$112,807
$129,869
$112,991
Spread per Employee
$68,259
$53,312
$54,743
$57,441
$69,880
Pay Levels for
Producer
Commercial P&C Producers
$183,685
$225,486
$215,630
$247,445
$234,867
Personal P&C Producers
$50,392
$100,318
$68,798
$76,571
$148,922
Life & Health Producers
$181,205
$220,908
$258,882
$251,421
$228,657
Multiline Producers
$156,045
$294,081
$237,500
$152,554
$143,450
Pay Levels for
CSRs
Commercial P&C CSRs
$59,251
$51,949
$50,117
$55,833
$57,715
Personal P&C CSRs
$46,071
$41,332
$41,243
$44,535
$46,684
Life & Health CSRs
$53,623
$49,292
$51,779
$51,940
$64,624
Multiline CSRs
$47,808
*
*
*
*
Number of
Carriers
PL - National
8.6
9.3
10.2
10.2
8.4
PL - Regional
8.2
7.6
6.1
4.0
6.3
CL - National
19.0
35.3
23.6
36.0
31.8
CL - Regional
15.6
19.0
35.5
9.5
19.6
EB - All
47.2
47.0
56.4
53.1
50.5
Service Center
Use
Total PL Comms Placed
31.2%
16.8%
6.8%
*
64.5%
Total CL Comms Placed
5.0%
2.6%
0.7%
1.1%
2.6%
% of Agencies Making an Acquisition
in the last 12 Mths
20.8%
27.6%
20.0%
10.0%
42.9%