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Analysis of Agencies with Revenues

Between $2,500,000 and $5,000,000

E. New Business Revenue as % of Prior Year's Total Revenues for Each Line of Business

The higher the percentage, the more favorable the results

Commercial P&C

22.0%

25.0%

20.7%

Personal P&C

14.6%

15.3%

12.4%

P&C Service Fees

29.8%

51.2%

35.4%

Group L&H

31.0%

42.2%

39.0%

Individual L&H

48.0%

71.9%

44.4%

Total Commissions & Fees

19.5%

22.7%

20.9%

*-Insufficient Data

F. Acquired Revenue as % of Prior Year's Total Revenues for Each Line of Business

The percentage indicates the significance of the acquired business.

Commercial P&C

0.6%

1.3%

0.0%

Personal P&C

1.6%

5.9%

0.0%

P&C Service Fees

0.0%

0.0%

0.0%

Group L&H

0.2%

0.0%

0.0%

Individual L&H

0.0%

0.0%

0.0%

Total Commissions & Fees

0.9%

2.2%

0.0%

*-Insufficient Data

G. Growth in Revenues from Prior Year by Source

Commercial P&C

17.7%

21.0%

26.2%

Personal P&C

7.6%

18.9%

9.0%

P&C Service Fees

-16.8%

-8.8%

1.0%

Group L&H

11.3%

12.8%

17.7%

Individual L&H

0.2%

-5.3%

8.1%

Total Commission & Fees

16.9%

21.5%

25.9%

Contingent Income

24.1%

21.3%

24.2%

Investment Income

-22.3%

-45.5%

-40.3%

Total Revenues

15.7%

20.5%

27.2%

Brokerage Commission Expense

5.7%

16.0%

*

Net Revenues (Internal)

13.6%

18.6%

26.6%

Net Revenues (Total including Acquistion)

14.4%

20.6%

26.6%

*-Insufficient Data

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Page 57

2003 Best Practices Study