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Finance &Technology
2016-2020 FINANCIAL PLAN
Implemented annual stewardship
replacement actions to proactively
safeguard the stability, security,
supportability and performance of the
City’s mission critical computing
platforms, enabling the City to be agile
and highly responsive to opportunities
offered by rapidly evolving
technological advancements;
Supported business units in their
delivery of next generation business
applications and modernized
infrastructure to enable their
innovative successes including:
Tempest Tax & Utility Billing
system Upgrade ;
Unit 4 Agresso Financial
Management System upgrade;
Class PRC business system
Upgrade;
New Traffic Management Centre;
Enterprise Content Management
initiatives;
ArcGIS and Cityworks Upgrade;
Theatre Manager PCI and CASL;
Cemetery Management Upgrade;
POSSE Bylaws, Licensing and
Enforcement system
Enhancement; and
Integrated IBM Watson
technology into MySurrey App.
Created and conducted two training
sessions for staff in understanding
insurance and its impact on
contractual relationships, providing
staff with better understanding of
ensuring the City does not pay for
incidents caused by contractors;
Improved compliance with legislation
and the City’s ability to identify and
mitigate cyber security risks through
enhancements to the City’s Cyber
Security Risk Assessment Process
including the implementation of an
Advanced Threat Detection system;
In partnership with Shaw
Communications Inc., the City
successfully augmented services to
provide city-wide, industry-leading Wi-
Fi at libraries, recreation centres,
arenas, pools, parks, civic buildings
and public spaces at over 45 locations.
Allowing our residents and visitors to
be socially engaged and well
connected;
Implemented a solution whereby new
residential buildings on the City’s
district energy system are connected
electronically to City Hall, eliminating
the need to visit each building to
collect information;
Enabled organizers of special events
to submit applications online via a
user friendly web application. The
entire application and approval can be
performed online on a single platform;
Improved the audio and visual system
and video streaming experience in
Council Chambers;
Implemented an online waste sorting
game to educate residents about
Surrey’s waste sorting rules;
Created the Canadian Anti-Spam
Legislation (CASL) assessment
process and aligned it with the current
PIA/Security review process;
Implemented touch screen enabled
kiosk terminals available to the public
in the main lobby of the new city hall
building; and
Assessed opportunities for
efficiencies, streamlining of processes,
and increased usage of technology, as
well as overall make-up of the
portfolios.
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