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Finance &Technology
2016-2020 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the Finance &
Technology Department in tracking its progress and monitoring its contribution to
building a sustainable Surrey.
1
Accounts payable invoices processed are variable due to timing of receiving invoices as well as
the variation of capital projects year over year.
2
Accounts receivable invoices created are variable due to variation in cost sharing agreements
and activity levels in various City departments.
Improve the overall level of Cyber
Security awareness among City staff
through the introduction of an annual
Cyber Security Awareness campaign;
Improve Cyber Security governance
through the development and
implementation of cyber security
policies, standards, and architectures;
and
Improve the City’s ability to respond
to Cyber Security incidents by
implementing an annual refresh and
test of the City’s Incident Response
protocol and associated procedures.
Division
Performance Measures
(Sustainability Pillar)
Actual
2015
Budget
2015
Budget
2016 2017 2018
2019
2020
Financial
Reporting
# of quarterly reports
submitted to Council
(Economic)
3
3
3
3
3
3
3
Financial
Processing
# of invoices
processed by Accounts
Payable
1
(Economic)
77,769 77,663 79,324 80,911 82,529 84,180 85,863
# of invoices created by
Accounts Receivable
2
(Economic)
6,610
4,588 6,742 6,877 7,014
7,155
7,298
# of electronic invoices
received by Accounts Payable
(Environmental)
25,234 10,038 26,786
27,322
27,869 28,426 28,994
% of staff receiving electronic
pay stubs
(Environmental)
99.99%
80%
100% 100% 100% 100% 100%
% of Homeowner
Grants claimed online
(Environmental)
65%
53%
66%
66%
66%
66%
66%
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