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2007 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Technology
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Agencies with Revenues Between $5,000,000 and $10,000,000
Real Time Interface
Via Proprietary Carrier Website
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
81.5%
Loss Runs
77.8%
Rate/Quote
100.0%
Policy Issue
88.9%
Endorsements
92.6%
% of Agencies
Number of Real-Time Inferfaces
None
0.0%
1-3
7.1%
4-6
35.7%
7-10
21.4%
11+
35.7%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
85.7%
Loss Runs
96.4%
Rate/Quote
96.4%
Policy Issue
78.6%
Endorsements
82.1%