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2007 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Technology
Agencies with Revenues Between $5,000,000 and $10,000,000
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Real Time Interface
(continued)
Via Agency Management System
% of Agencies
Number of Real-Time Inferfaces
None
13.8%
1-3
17.2%
4-6
24.1%
7-10
24.1%
11+
20.7%
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
96.2%
Claims Reporting
73.1%
Loss Runs
69.2%
Rate/Quote
88.5%
Policy Issue
69.2%
Endorsements
92.3%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
91.7%
Claims Reporting
66.7%
Loss Runs
75.0%
Rate/Quote
79.2%
Policy Issue
62.5%
Endorsements
83.3%