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29

2007 Best Practices Study | Agencies with Revenues Under $1,250,000 | Insurance Carriers

Agencies with Revenues Under $1,250,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Workflow

Average

+25% Profit

+25% Growth

Use of Carrier Service Centers

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Retention

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Profitability

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Sales

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

*Insufficient Data

Impact of Service Center Use

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Comm. placed in

Carrier Service Center

24.3%

*

6.8%

Total Commercial Lines Comm. placed in

Carrier Service Center

7.6%

*

2.3%

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data