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2015 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

3

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit

Top 25% Growth

ORGANIC GROWTH BY LINE OF BUSINESS (excludes any acquired revenue)

Commercial P&C

2.2%

1.1%

5.7%

Personal P&C

6.4%

12.5%

5.2%

Group Medical

-0.8%

-8.2%

7.1%

All Other Group

31.0%

*

*

Total Organic Growth

5.0%

4.4%

16.2%

PROFIT

Pro Forma Pretax Profit

30.7%

54.9%

28.8%

Pro Forma EBITDA

32.8%

54.9%

29.7%

Rule of 20 Score

22.2

34.4

30.6

FINANCIAL

Average

Top 25%

Current Ratio

1.60:1

2.84:1

Receivable/Payable Ratio

*

*

Accounts Receivables > 60 Days

43.7%

*

Accounts Receivables > 90 Days

2.5%

0.0%

PRODUCTIVITY

Total Agency

Average

Top 25% Profit Top 25% Growth

Revenue per Employee

$131,714

$208,964

$115,212

Compensation per Employee

$63,359

$70,104

$57,420

Spread per Employee

$68,355

$138,861

$57,793

Annual New Commissions Generated per Validated Producer

Average

Top 25%

Commercial P&C

$39,163

$68,333

Personal P&C

$19,604

$35,167

Life & Health/Financial

*

*

Service Staff Total Payroll as % of Line of Business Revenue

Average

# of Service Staff

Commercial P&C

25.3%

1.6

Personal P&C

28.1%

2.2

Group Life & Health/Financial

38.3%

0.5

*Insufficient Data