48 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
48
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
3.4
High
6.0
Low
1.0
Average Revenue per Staff
$299,240
$473,521
Total Commercial Service Payroll ($)
$156,348
Payroll (as % of Total Commercial Revenue)
18.2%
Bonds P&C Service/Sales Support Staff
Number
0.7
High
1.0
Low
0.1
Average Revenue per Staff
$391,573
$742,639
Total Bond Service Payroll ($)
$30,553
Payroll (as % of Total Bond Revenue)
20.6%
Personal P&C Service/Sales Support Staff
Number
2.8
High
7.0
Low
1.0
Average Revenue per Staff
$214,521
$305,341
Total Personal Service Payroll ($)
$114,684
Payroll (as % of Total Personal Revenue)
21.5%
Group L&H Service/Sales Support Staff
Number
0.7
High
1.5
Low
0.3
Average Revenue per Staff
$197,975
$345,639
Total Group L&H Service Payroll ($)
$24,982
Payroll (as % of Total Group L&H Revenue)
15.9%
Individual L&H Service/Sales Support Staff
Number
0.6
High
1.0
Low
0.2
Average Revenue per Staff
$116,342
$214,431
Total Individual L&H Service Payroll ($)
$22,719
Payroll (as % of Total Individual L&H Revenue)
28.7%
Multi-Line Service/Sales Support Staff
Number
*
High
4.0
Low
1.1
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data