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2015 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

50

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25%

Information Technology Employees (FTE)

Number

0.6

High

1.5

Low

0.0

Number of IT Employees per 100 users

N/A

Revenue per IT Employee

$1,580,887

$2,276,169

Total IT Payroll Expense ($)

$29,333

$52,567

As % of Total Compensation Expense

3.2%

As % of Net Revenues

1.7%

1

Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,

website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Technology

Agency Management System Utilized

Average

Top 25% Profit Top 25% Growth

Total IT Expenses

1

(as % of net revenues)

2.9%

3.0%

3.3%

TAM

52.0%

Strategic Insurance

Software (SIS)

4.0%

EPIC

4.0%

Other

4.0%

AMS360

28.0%

Stone River/

FSCMngr

4.0%

Instar

4.0%

Other included Jenesis.