51 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
51
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25% Profit Top 25% Growth
Service Center Use
% of Personal Lines Commission placed in
Carrier Service Center
26.7%
*
*
% of Commercial Lines Commission placed in
Carrier Service Center
3.0%
*
*
Use of Carrier Service Centers
Average
Top 25% Profit
Top 25% Growth
Carrier Representation
Personal Lines P&C
National
5.0
2.8
4.5
Regional
5.3
4.0
5.2
Total
10.2
6.8
9.7
Commercial Lines P&C
National
7.2
4.7
4.8
Regional
7.6
4.2
4.7
Total
14.8
8.8
9.5
Group L&H / Financial
Total Life, Health, Disability, LTC,
Retirement Products, and Other
9.7
13.3
9.8
Carriers
Average
Top 25% Profit Top 25% Growth
% of Total Commission & Fee Revenue Derived from Direct Versus Indirect Appointments
INDIRECT Carrier Appointments
12.7%
7.5%
23.4%
DIRECT Carrier Appointments
87.3%
92.5%
76.6%
Carrier Appointments
*Insufficient Data