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2010 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

45

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

1.3%

0.6%

1.7%

Officer Life

0.2%

0.2%

0.2%

Interest

0.9%

0.2%

2.0%

Other

0.4%

1.1%

0.4%

Total Administrative

2.8%

2.1%

4.4%

Total Expenses

79.8%

62.9%

79.4%

Pre-Tax Profit (Loss)

20.2%

37.1%

20.6%

EBITDA

23.4%

38.4%

24.7%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

1.5%

-0.1%

8.8%

Selling Expense

-8.5%

-8.2%

3.0%

Operating Expense

1.2%

4.5%

0.1%

Administrative Expense

3.4%

-11.6%

-12.3%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)