Analysis of Agencies with Revenues
Less Than $500,000
How Time Was Spent:
15.3%
Marketing (Placement)
13.3%
Claims Processing
7.6%
Customer Service
58.1%
Administration
5.8%
4. Multi-line CSRs
Average
Top 25%
Number
1.7
High
3.0
Low
0.5
Average Commissions Serviced
$108,926
$144,013
Average Pay ($)
$28,914
Average Pay (% of Book Serviced)
26.5%
How Time Was Spent:
22.5%
Marketing (Placement)
21.9%
Claims Processing
9.4%
Customer Service
39.4%
Administration
6.9%
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
15.3%
13.3%
7.6%
5.8%
58.1%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
How Time Was Spent
22.5%
21.9%
9.4%
6.9%
39.4%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
23