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Analysis of Agencies with Revenues

Between $1,250,000 and $2,500,000

How Time Was Spent:

3.9%

Marketing (Placement)

24.9%

Claims Processing

9.2%

Customer Service

58.6%

Administration

3.3%

2. Group Life & Health CSRs

Average

Top 25%

Number

1.3

High

3.0

Low

0.5

Average Commissions Serviced

$250,657

$401,892

Average Pay ($)

$32,960

Average Pay (% of Book Serviced)

13.1%

How Time Was Spent:

11.3%

Marketing (Placement)

17.7%

Claims Processing

11.5%

Customer Service

53.8%

Administration

5.8%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

9.2%

24.9%

58.6%

3.3% 3.9%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

17.7%

11.5%

53.8%

5.8% 11.3%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

53