26 / 334
B
Atos positioning and strategy
B.1
Market trends
Trusted partner for your Digital Journey
26
Payment
B.1.7
The trend towards non-cash payment instruments continues both in the retail and wholesale payment sector, as the result of a complex
interaction of many forces including:
Consumer expectations and behavior
multiple locations, including on the go or in a store, and shares
their experience with their networks. The always-on,
Consumers go online multiple times a day and do so from
consumer in the developed world owns and uses several
connected devices and is “super social” (i.e. Facebook).
has driven demanding expectation in the way they interact with
both financial institutions and merchants. Today, the average
The way consumers live, enabled by certain key technologies,
frequency of their interactions and increase sales and payment
activity.
manufacturers and new digital businesses to connect with their
customers and their network wherever they are, increase the
always-connected nature of mobile and other devices is creating
new opportunities that allow traditional distributors,
through to 2025, reaching 238 billion transactions.
of 6% over the last 10 years. A.T. Kearney also estimates that
this growth rate will accelerate to 7% per year from 2020
and checks. According to A.T. Kearney, the number of non-cash
transactions in the European Union has grown at an annual rate
significantly in recent years, and this growth is expected to
accelerate as electronic transactions increasingly displace cash
Consequently, non-cash payment transactions have grown
2013 and 2015, growing from less than 2% of card transactions
at the POS to nearly 20%”.
2016”, “growth in contactless cards in Europe spiked between
towards electronic means replacing cash for low value
transactions. According to the BCG report “Global Payments
Also, the rise in contactless payments is a significant move
The value of mobile payment transactions is similarly expected
to see strong growth, as mobile payments cover both remote
use cases (paying on a web shop or merchant mobile app) and
proximity use cases (paying in a physical store).
financial institutions in its efforts to build a pan-European instant
payment platform.
EBA Clearing, the bank-owned pan-European clearing house,
recently announced it had secured the support of nearly 40
increasing. In Europe, the European Payment Council published
its SEPA Instant Credit Transfer (SCT Inst) scheme rulebook and
ecosystem will be significant. Throughout the world, the number
of real-time payment initiatives of one form or another is
corporate payments and the long-term impact on the payment
Last, Immediate payments (also referred to as instant or
real-time payments) have incredible potential for both retail and
reach, in particular ubiquity, interoperability, enhanced user
experience and price.
driven by mobile applications, they also have the potential to
challenge the debit card. The key success factors are all within
are thus ideally suited to replace these instruments. However,
According to the 2016 World Payment report, Immediate
Payments have many advantages over cash and cheques and
Technology
environment. This includes:
New technologies have a fundamental role in enabling change in
the payment environment and the wider consumer engagement
for identification, to open a hotel door, to receive contextual
messages/notifications or to easily pay services or goods;
smart watches, which will be a one-stop-shop handy device
•
the development of blockchain technologies for payments;
•
and
the full redesigning of banks’ existing payment platforms, with
•
providers with the new platforms to offer more and improved
services at lower costs and across geographies.
expected to enable new services, speed time to market, and
create new economies of scale that allow payment service
functions, with the ability to share payment information
throughout the system. These integrated new platforms are
the development of integrated end-to-end platforms that
cover the full range of payment processing and related