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B

Atos positioning and strategy

B.1

Market trends

Atos

|

Registration Document 2016

27

B

Regulation

new outsourcing opportunities for payment service providers and

Financial institutions and payment services providers face a

range of regulatory changes that have the potential to create

to drive increased demand for value added services to create

new revenue opportunities

customers as new sources of revenue to replace the loss of the

providers of value added services (such as fraud detection

services or card-linked offers) that banks can provide to their

reexamine their business models and look for ways to lower their

costs. At the same time, it may create opportunities for

2015 reduces mechanically the revenue of card issuing banks.

This may create new opportunities for outsourcing, as banks

At constant volumes, the reduction in interchange fees in Europe

imposed by the Interchange Fee regulation on December 9,

expected to help drive additional non-cash transaction volume.

is expected to encourage more merchants to accept card-based

payments and to do so for lower transaction amounts. This is

interchange fee. At the same time, by reducing the cost of

accepting non-cash payments, the reduction in interchange fee

in the PSD and extending its applicability to “third-party

payment service providers”, who provide remote access to

existing PSD regulation by limiting the exemptions provided for

changing. The revised Payment Services Directive (PSD2)

entered into force on January 13, 2016 enlarges the scope of the

The regulations applicable to payment services are constantly

services for accessing account payment balances.

payment service providers. PSD2 will result in the creation of

new regulations applicable to payment initiation services and

payment account services or payment initiation services through

online platforms, in relation to payment accounts held by other

New entrants

and threaten to displace the incumbents.

New “Fintechs”, mobile operators and GAFAs (Google, Apple,

Facebook, Amazon etc.) are now part of the payment ecosystem

cannot be ignored.

innovation threatens to leave incumbents trailing. Apple Pay,

Android Pay, Facebook’s P2P payment service via messenger etc.

payment and with plenty of money to invest, the pace of

changed the way consumers view customer service and

shopping, they have now well and truly entered the world of

The GAFA (Google, Apple, Facebook and Amazon) have not only

New Fintechs, unencumbered by legacy technologies are also

changing the way consumers interact with financial service

providers such as a new wave of digital only banks.