100 / 168
2014 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
100
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
13.5
High
27.0
Low
3.5
Average Revenue per Staff
$307,824
$489,678
Total Commercial Service Payroll ($)
$696,605
Payroll (as % of Total Commercial Revenue)
19.5%
Bonds P&C Service/Sales Support Staff
Number
1.4
High
4.0
Low
0.1
Average Revenue per Staff
$186,446
$314,128
Total Bond Service Payroll ($)
$79,338
Payroll (as % of Total Bond Revenue)
31.7%
Personal P&C Service/Sales Support Staff
Number
9.5
High
31.6
Low
1.0
Average Revenue per Staff
$200,849
$283,475
Total Personal Service Payroll ($)
$389,453
Payroll (as % of Total Personal Revenue)
23.3%
Group L&H Service/Sales Support Staff
Number
2.8
High
6.5
Low
0.4
Average Revenue per Staff
$372,264
$587,381
Total Group L&H Service Payroll ($)
$144,549
Payroll (as % of Total Group L&H Revenue)
17.3%
Individual L&H Service/Sales Support Staff
Number
0.9
High
2.0
Low
0.1
Average Revenue per Staff
$95,113
$265,281
Total Individual L&H Service Payroll ($)
$32,626
Payroll (as % of Total Individual L&H Revenue)
35.5%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data