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INFORMS Nashville – 2016

146

5 - Shipping To Time-sensitive Customers With Competing Carriers

Tao Lu, Erasmus University,o applRotterdam, Netherlands,

lutao0927@hotmail.com,

Ying-Ju Chen, Jan C Fransoo,

Chung-Yee Lee

We consider a shipper selling a kind of products to a destination market where

customers obtain higher utility if they receive the product earlier but their time-

sensitivity is heterogeneous. Two carriers provide transportation services with

different speeds, and compete by quoting freight rates. By splitting shipments

between carriers, the shipper may enjoy the benefit of product differentiation

through selling early-arrived products at a premium price. However, driven by

the underlying trade-off between product differentiation and competition, we

show that product differentiation via dual-mode shipping may be inferior to

simply restricting to a single shipping mode.

MA72

Bass- Omni

Supply Chain Mgt V

Contributed Session

Chair: Youran Fu, University of Pennsylvania, 3730 Walnut Street,

Room 532, Philadelphia, PA, 19104, United States,

youranfu@wharton.upenn.edu

1 - Coordinating A Textile Supply Chain In Post Multi Fibre

Agreement Era: A Developing Economy Perspective

Arnablass=”Bisi, Johns Hopkins University Carey Business School,

100 International Drive, Baltimore, MD, 21202, United States,

abisi1@jhu.edu

, Arnab Adhikari, Badrifrom mNarayanan

The abolishment of the Multi Fibre Agreement (MFA) in 2005 opened up a

plethora of export opportunities of textile and cotton for the textile supply chain

of many developing economy countries such as India and China. On the other

hand, it leads to a shortage of low-cost raw material in these countries and affects

the apparel production. In this context, we adopt a realistic three-level structure

to represent the textile supply chain of a developing economy country and focus

on designing appropriate coordination mechanisms using cost sharing and

revenue sharing contracts.

2 - Coordination And Competition In A Supply Chain: Franchise

Contract And Facility Sharing Contract

Tulika Mukherjee, Postdoctoral Fellow, Concordia University, 1455

Boulevard de Maisonneuve, Montreal, QC, H3G 1M8, Canada,

jum.tulika@gmail.com

A two-suppliers-one-retailer supply chain model is developed for a marketing

channel where all the partners either compete or collaborate to enhance their

profit. Competitive and collaborative strategies under franchise contract and

facility sharing contract are analysed with a game theoretic lens. Finally, a

comprehensive computational analysis is carried out to validate our model.

3 - How Prominence Effect & Repeated Channel Interactions Can

Lead To Slotting Allowances

Yourann Fu, University of Pennsylvania, 3730 Walnut Street,

Room 532, Philadelphia, PA, 19104, United States,

youranfu@wharton.upenn.edu,

JiaqiconfliXu, Gerard P Cachon

We develop a supply chain model in which the retailer owns two types of shelf

space - a prominent and an inconspicuous shelf space. We show that under this

setting, slotting allowances can arise even in the absence of retailer competition as

the result of collusion between manufacturers when there is repeated channel

interaction. We discuss implications of the retailer’s sales effort and shelf space

values on channel coordination.

MA79

Legends G- Omni

Health Care, Modeling V

Contributed Session

Chair: Erin Garcia, Graduate Student, Georgia Institute of Technology,

755 Ferst Drive, Atlanta, GA, 30332, United States,

egarcia3@gatech.edu

1 - Analysis Of Blood Banking System Operations At The Time Of

Low Demand

Amir H. Masoumi, Assistant Professor of Management, Manhattan

College, 4513 Manhattan College Parkway, Bronx, NY, 10471,

United States,

amir.masoumi@manhattan.edu

, Min Yu

We investigate a new trend of demand for human blood which has significantly

affected the operations of blood banks in the US over the past few years. Using a

supply chain network optimization model, we analyze the effectiveness of the

changes made to such systems including downsizing of operations, closure of

facilities, as well as mergers and acquisitions.

2 - Reducing Operating Room Time In Robotic Surgery

Using Simulation

Yueran Zhuo, University of Massachusetts Amherst,

121 Presidents Drive, Amherst, MA, 01003, United States,

yzhuo@som.umass.edu

, Senay Solak

Robotic surgery procedures differ from classical surgeries due to the reduced role

that the surgeon plays during the operation. In order to study potential

performance improvement options in this increasingly common type of surgery,

we build a simulation model based on data collected from several urogynecology

robotic surgery cases. The model is then used to assess the value of several

alternative process improvement ideas aimed at reducing operating room time.

3 - Scheduling Multidisciplinary Cancer Clinics

Anne G. Leeftink, University of Twente, Enschede, Netherlands,

a.g.leeftink@utwente.nl,

Ingrid M. Vliegen, Erwin Hans

Many hospitals start multidisciplinary clinics to assure timely care. Their planning

requires an open access approach. The number and timing of regular

appointments influences the performance for the open access patients.

Furthermore, since the appointment schedule of the first physician determines

the referral rate to the other clinicians, the timing of the open access slots

influences the waiting time as well.

This study’s objective is to jointly develop a blueprint appointment schedule for

all clinicians. Since this can only be analytically solved for small problem

instances, we developed a novel local search heuristic to handle real-life

instances, which we applied to a real life case study.

4 - Seasonal Variations In Spatial Access To Pediatric Asthma

Treatment Across The US

Erin Garcia, Graduate Student, Georgia Institute of Technology,

755 Ferst Drive, Atlanta, GA, 30332, United States,

egarcia3@gatech.edu

Asthma is a chronic condition that affects over 7 million children in the US, many

of whom will have a preventable severe health outcome due to their asthma.

Disease control is as important as underlying severity for a child’s health, and is

directly related to the quality of the medical care received. Geographic access to

care varies by state, provider type, and patient insurance status. This work uses

Medicaid Claims data to analyze the seasonal variations in both available provider

capacity and patient demand for asthma visits to understand their impact on the

health outcomes of asthmatic children. We also propose interventions to decrease

seasonal variations and improve access to care year round.

MA86

GIbson Board Room-Omni

Marketing I

Contributed Session

Chair: Libo Sun, PhD Student, University of Science and Technology of

China, 96# Jinzhai Road, Hefei, Anhui, PR China, Hefei, 230026,

China,

libosun@mail.ustc.edu.cn

1 - Mindfulness Effect On Technology Acceptance Process In The

Context Of Bounded Rationality

Emine Erdogan, PhD Candidate, Rutgers The State University of

New Jersey, Newark, NJ, 07102, United States,

ee134@scarletmail.rutgers.edu

This study investigates how decision making processes in accepting a new

technology have been influenced by consumers’ mindfulness. Based on the

theory of bounded rationality and TAM, the study will propose the concept of

“bounded mindfulness”and will measure it by testing the effects of ambiguity, and

time pressure related to the consumers acceptance of high tech vehicles. Previous

research suggests that mindfulness can be described by alertness, awareness, and

openness to novelty and negatively correlated with heuristic processing. Moving

from this, the paper aims to investigate the impact of consumer mindfulness on

information processing and its consequences in high tech vehicles adoption .

2 - Considering Customer Representatives’ Risk Preference:

Acquisition And Retention Delegation Strategies Under The

Spoiling Effect

Yi Liao, Professor, Southwestern University of Finance and

Economics, 425 Mount Prospect Avenue, 404, Newark, NJ, 07104,

United States,

yiliaoswufe@gmail.com

In this study, we focus on the spoiling effect and use the discrepancies between

customer acquisition and retention efforts to capture how the spoiling effect

influences customer demand. We compare firms’ performance using the following

three strategies: the delegation of acquisition model, in which customer

acquisition is delegated to customer representatives; the delegation of retention

model, in which customer retention is delegated to customer representatives; and

the total delegation model, in which both tasks are delegated to customer

representatives. Our main finding is that the spoiling effect significantly affects

acquisition and retention efforts and firm profitability.

MA72