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INFORMS Nashville – 2016

150

MB07

102B-MCC

New Product Development

Invited: New Product Development

Invited Session

Chair: Jeremy Kovach, TCU, Fort Worth, TX, 76109, United States,

j.j.kovach@tcu.edu

1 - An Economic Model Of Knowledge Outsourcing

Jaeseok Lee, Georgia Institute of Technology,

710 Peachtree St. NE, Apt. 312, Atlanta, GA, 30308, United States,

jaeseok.lee@scheller.gatech.edu

, Cheryl Gaimon,

Karthik Ramachandran

We introduce a game-theoretic model of knowledge outsourcing. We study how

the interaction between a knowledge buyer and supplier is affected by two

distinctive aspects of knowledge outsourcing: absorptive capacity and the ability

to leverage prior knowledge. We also investigate how uncertainty and

information asymmetry influence the equilibrium outcomes.

2 - Effect Of Incentive Design On Location Decision Of Collaborative

Product Development Teams

Sara Rezaee Vessal, HEC Paris,

sara.rezaee-vessal@hec.edu

Svenja C Sommer

To successfully compete on an international scale, multinationals increasingly

turn towards globally dispersed product development teams, both to draw on a

diverse set of expertise and to access moreaccurate local market knowledge.

However, dispersion also creates additional challenges for collaboration, which

can have negative effects on project performance. In this study, we compare

dispersed and co-located teams and address the question how to incentivise them.

We show that despite the current trend among firms, geographically dispersed

teams are not always the optimal structure, especially when collaboration is in the

form of information sharing.

3 - Optimal Price And Customization Of A Conspicuous Product

Cheryl Druehl, George Mason University,

cdruehl@gmu.edu

,

Jesse Bockstedt

Technology has reduced the cost of mass customization, while the availability of

design tools has allowed users to easily customize products. The mass

customization of conspicuous goods, where utility rises from displaying the

product to others, allows consumers to create uniqueness and exclusivity. The

firm trades-off the cost vs the demand-enhancing impact of customization.

Customers trade-off the cost to customize vs a good that better fits their

preferences and their desire for exclusivity. The firm considers: How much

customization to have at a given additional marginal cost? What should prices be

for the standard and custom goods? Is a monopolist better off with both product

offerings?

4 - Modeling Product Demand Using Customer Review Data

Hallie Cho, INSEAD,

hallie.cho@insead.edu,

Sameer Hasija,

Manuel Sosa

Review sites have become a popular destination for consumers seeking product

information such as general consensus about a product’s quality or tales of other’s

first hand experience with a product. These online reviews suffer from personal

bias, which makes them unreliable for potential buyers. However, this collection

of personal biases can be of interest to manufacturers since reviews often

highlight consumers’ preferences and perceptions of product quality. We explore

in what ways these customer reviews are useful for manufacturers using data

from the U.S. automobile industry.

MB08

103A-MCC

Empirical Research in Operations and

Service Innovation

Invited: Business Model Innovation

Invited Session

Chair: Jose A Guajardo, University of California - Berkeley,

Berkeley, CA, United States,

jguajardo@berkeley.edu

1 - Corporate Responsibility Or Greenwashing? An Empirical Analysis

Of The Social Impact Of Corporate Social Responsibility Activities

Jun Li, Ross School of Business, University of Michigan,

junwli@umich.edu

, Andrew Wu

Corporate Social Responsibility (CSR) activities have been increasingly criticized

by the public as greenwashing as they fail to deliver the intended social impacts.

While most existing research on CSR focus on its link to profitability, little

research studies the social impact of CSR. In this paper, we leverage a large-scale

dataset collected during the last 9 years to examine the social impact of CSR

efforts worldwide, and how voluntary vs. mandatary CSR reporting impacts the

effectiveness of CSR.

2 - Surfacing The Submerged State: Operational Transparency

Increases Trust In And Engagement With Government Services

Ryan Buell, Harvard Business School,

rbuell@hbs.edu

Ethan Porter, Michael Norton

As Americans’ trust in government nears historic lows, frustration with

government performance approaches record highs. We propose that Americans’

views of government can be reshaped by increasing government’s operational

transparency - that is, the extent to which citizens can see the often-hidden work

that government performs. Across three studies using laboratory and field data,

we provide converging evidence that increasing operational transparency can

improve citizens’ views of and increase and sustain their engagement with

government.

3 - Mobile Technology In Retail

Jose A Guajardo, University of California-Berkeley,

jguajardo@berkeley.edu

We empirically analyze central aspects of the impact of mobile technology in retail

in the context of the overall customer shopping experience.

4 - Ration Gaming And The Bullwhip Effect: A Structural

Econometric Study

Rob Bray, Kellogg,

robertlbray@gmail.com

We develop a dynamic discrete choice estimator of (s, S) inventory models. We

apply this estimator to a 5,320-SKU, 1,371-day sample from a Chinese

supermarket to quantify the effect of ration gaming.

MB09

103B-MCC

Development of Electricity Systems

Invited: Energy Systems Management

Invited Session

Chair: Todd Levin, Argonne National Laboratory, 970 S. Cass Avenue,

Lemont, IL, 60439, United States,

tlevin@anl.gov

1 - Capacity Expansion Planning With Intermittent Energy Resources

Dong Gu Choi, Pohang University of Science and Technology

(POSTECH), Pohang, Korea, Republic of,

dgchoi@postech.ac.kr

,

Daiki Min, Jonghyun Ryu

Recently, renewable energy resources have been rapidly integrated into the

electricity sector around the world and some recent studies about the capacity

expansion planning for electric power system integrating renewable energies have

been published. However, the most of these studies did not explicitly interpret the

impact of the intermittency and non-dispatchability of some renewable energies

on the system reliability. In this study, we propose a stochastic programming

model to establish the long-term electricity capacity expansion planning for an

electric power system integrating large size intermittent renewable energies with

the consideration of the system reliability.

2 - Optimal Capacity Planning In Non-Interconnected Regions:

Case Of Saudi Arabia

Bandar Alqahtani, Duke University, 9 Circuit drive, Box 90328,

Durham, NC, 27514, United States,

dalia.patino@duke.edu

,

Dalia Patino Echeverri

We conduct a techno-economic and environmental evaluation of the electricity

generation options available to supply residential and commercial loads in remote

areas in Saudi Arabia, over the next 25 years. A capacity planning model

considers and compares the alternatives of developing distributed electricity

generation versus the option of building a transmission interconnection to the

national grid, operated by the Saudi Electricity Company.

3 - Examining Life Cycle Environmental Impacts Of Energy Storage

For Power System Reserves

Jeremiah Johnson, University of Michigan, Ann Arbor, MI, United

States,

jxjohns@umich.edu,

Yashen Lin, Noah Mitchell-Ward,

Johanna Mathieu

Due to their speed of response and accuracy, energy storage systems may be a

preferable alternative to conventional generation in providing power system

reserves. We calculate the environmental impacts using lithium ion batteries for

this ancillary service application using a life cycle assessment (LCA) framework,

while solving an optimal power flow (OPF) problem under a series of grid

configurations. Through this OPF-LCA integration, we demonstrate that (1) the

impacts of materials and manufacturing are typically far smaller than use phase

impacts and (2) there are many system configurations that yield a net increase in

life cycle emissions when using energy storage for power system reserves.

MB07