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INFORMS Nashville – 2016

490

2 - Determinants Of Meaningful Usage Of Health

Information Technology

Jingyun Li, Assistant Professor, California State University -

Stanislaus, 1 University Circle, Turlock, CA, 95382, United States,

jli9@csustan.edu

, Indranil R Bardhan, Steves Ring

Meaningful use (MU) is a new, government-funded initiative to improve health

care system via adoption and usage of HIT. The first stage of MU focuses on

capturing and sharing of electronic patient health information. In this study, we

explore the characteristics of hospitals that are likely to be associated with

achievement of MU. Using archival, hospital-level data gathered from several

sources, we observe that hospitals with greater IT leadership are more likely to

achieve meaningful use. We also observe that standalone hospitals are less likely

to achieve meaningful use. Our findings indicate that hospitals with greater levels

of EMR support are also more likely to achieve meaningful use.

WE21

107A-MCC

Joint Session MSOM-HC/HAS: Healthcare Operations

Sponsored: Health Applications

Sponsored Session

Chair: Tolga Tezcan, London Business School, Regent’s Park, O,

London, TX, NW1 4SA, United Kingdom,

ttezcan@london.edu

1 - The Role Of Non-clinical Workforce On Patient Service:

Evidence From NHS Helpline

Bilal Gokpinar, UCL, London, United Kingdom,

b.gokpinar@ucl.ac.uk

, Emmanouil Avgerinos

Although non-clinical workers are vital in many healthcare delivery settings, their

impact on efficiency and quality of patient service has not been examined in the

OM literature. In this study, making use of a novel dataset based on NHS’s 111

non-emergency helpline in England, we quantify and demonstrate trade-offs

associated with employing non-clinical personnel in delivering patient service.

Our results indicate that while non-clinical workforce increases the efficiency of

patient service by reducing abandoned calls, it may lead to new inefficiencies

through misuse of critical resources (i.e., unnecessary ambulance dispatches) and

it may reduce the quality outcome of the patient service.

2 - Physiology-based Anticipative Icu Management

Yasin Ulukus, University of Pittsburgh,

yasin.ulukus@gmail.com,

Guodong Pang, Andrew J Schaefer, Gilles Clermont

The efficient operation of ICUs is crucial to providing high quality of care while

controlling costs. We consider transfer operations from an ICU to a downstream

unit. In current practice, downstream beds are requested only when a patient is

clinically ready for transfer. We investigate anticipative bed requests that can be

made before a patient is clinically ready for transfer, and show that such policy

combined with effective use of clinical markers can significantly improve the

system performance. We present a Markov Decision Process (MDP) model and

solve it via approximations. We further investigate the sensitivity of policy change

upon cost parameter estimation errors via robust models.

3 - New Empirical Evidence For The Clinical Effectiveness And

Process Implications Of Managing Migraine Care Via

Telemedicine: Interim Results

Abraham Seidmann, University of Rochester, Simon Business

School, Dir of OR Dept, Rochester, NY, 14627, United States,

avi.seidmann@simon.rochester.edu,

Balaraman Rajan,

Deborah Friedman

Telemedicine has been proved to increase access to patients and reduce travel

burden. In the context of an ongoing pilot study of telemedicine for individuals

with migraine, we completed in-person baseline assessments and follow-up visits

via telemedicine to test the hypothesis that follow-up care delivered by

telemedicine is as effective as with in-office visits. We then investigate ways in

which telemedicine could add economic value to patients through convenience

and better compliance, and benefit specialists through a higher productivity.

4 - Adaptive Monitoring Of Depression Treatment Population:

A Data-driven Approach

Ying Lin, University of Washington,

linyeliana.ie@gmail.com

,

Shan Liu, Shuai Huang

30 million Americans use antidepressant medication. Inadequate follow-up

monitoring has been identified as a main challenge in managing the depression

patient population. We developed a decision support algorithm to create patient-

specific adaptive monitoring schedules and dynamically allocate limited sensing

resources to detect high risk individuals of severe depression. The proposed

method integrates depression trajectory modeling, prognosis, and selective

sensing into a unified framework. The effectiveness of the proposed method is

demonstrated on a depression treatment population.

WE22

107B-MCC

Joint Session MSOM-HC/HAS: Modeling and

Optimization for Organ Allocation and

Donation Networks

Sponsored: Health Applications

Sponsored Session

Chair: Murat Kurt, Merck Research Labs, 351 N. Sumneytown Pike,

North Wales, PA, 19454, United States,

murat.kurt7@gmail.com

Co-Chair: David Kaufman, Assistant Professor, University of Michigan-

Dearborn, 19000 Hubbard Dr, Dearborn, MI, 48126, United States,

davidlk@umich.edu

1 - Designing an Efficient And Fair Heart Allocation Rule

For Transplantation

Farhad Hasankhani, Clemson University, 278 Freeman Hall,

Clemson, SC, 29634, United States,

fhasank@g.clemson.edu,

Amin Khademi

The optimal allocation of limited donated hearts to patients on the waiting list is

one of the top priorities in heart transplantation management. To design an

efficient and fair system for allocating donor hearts to patients waiting for

transplantation, we model the waiting list as a fluid model of overloaded queues.

The fluid model is an optimal control problem with vector valued state variable

defined as number of patients waiting for transplantation in each class and control

variable defined as number of hearts to be allocated to patients of each class.

2 - Cherrypicking Kidneys And Patients:

Incentives In Transplant Centers

Mazhar Arikan, University of Kansas, 931 Drum Dr, Lawrence, KS,

66049, United States,

mazhararikan@hotmail.com

, Baris Ata,

Rodney Parker

In 2007 the Centers for Medicare and Medicaid Services implemented a set of

regulations for transplant centers. These rules evaluate transplant centers based

on one-year patient and organ survival rates post transplantation. Using actual

transplant data, we empirically analyze some potential unintended consequences

of these regulations such that more risk averse centers choose healthier patients

and higher quality organs to transplant.

3 - Modeling Of The United States Liver Allocation System Policy To

Reduce Disparity Using Novel Approaches

Sanjay Mehrotra, Northwestern University,

mehrotra@northwestern.edu

, Vikram Kilambi

We propose and study a DSA-centered linking approach for organ sharing. This

approach was tested in and out-of-sample by using different demand generation

procedures. We show that, under suitable conditions, the known redistricting and

concentric circle approaches for organ sharing are retrievable from our more

general modeling framework. We will present results comparing the proposed

approach with alternatives.

4 - Redesigning The National Network For Deceased Donor Organ

Extraction In The Netherlands

Joris van de Klundert, Erasmus University Rotterdam,

vandeklundert@bmg.eur.nl

, Kristiaan Michel Glorie,

Thije Van Barneveld, Sylvia Elkhuizen, Kirsten Ooms

End Stage Renal Disease is a fatal condition, for which a choice of costly

treatment exists. Kidney transplantation is the most cost-effective treatment. In

The Netherlands, kidney extraction for transplantation is nationally coordinated

to ensure high quality transplantation. This requires responsive deployment of

highly specialized teams, which forms a costly service process in itself. In this talk,

we consider the present regional structure and operating mode, and consider the

problem of finding improved structures and operating procedures. We present

results of the simulation analysis, and consider practical requirements taken into

account in the implementation which starts in 2017.

WE21