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61

BUDGET HIGHLIGHTS

The FY 17-18 Budget is increasing by $2,832.

PROGRAMS

2015-16

2016-17

2017-18

2018-19

Actual

Budget

Adopted

Projected

Appropriation

984,289

1,010,837

1,013,669

1,031,715

Full Time Equivalent Positions

8

8

8

8

Departmental Strategies

PERFORMANCE MEASURES

2015-16

2016-17

2017-18

2018-19

Actual

Budget

Adopted

Projected

Workload Measure

Number of printed images

5,627,092

6,500,000

6,000,000

6,200,000

Efficiency Measures

Percent of waste and reprints

<1%

<1%

1%

1%

Percent of deadlines met

99%

99%

99%

99%

Effectiveness Measures

Percent of customer satisfaction

99%

99%

98%

98%

Percent of jobs on recycled paper

47%

30%

30%

30%

BUDGET SUMMARY

2015-16

2016-17

2017-18

2018-19

Actual

Budget

Adopted

Projected

Expenditures:

Personnel Costs

492,581

516,356

516,194

527,072

Maintenance & Operations

491,708

494,481

497,475

504,643

Capital Outlay

0

0

0

0

Total

984,289

1,010,837

1,013,669

1,031,715

Total FTE Positions

8.000

8.000

8.000

8.000

Revenues:

User Charges

250,194

183,580

201,500

202,000

Internal Charges

783,874

826,535

812,169

829,715

Fund Balance

0

722

0

0

All Other

848

0

0

0

Total

1,034,916

1,010,837

1,013,669

1,031,715

GRAPHIC SERVICES

Printing/Mailroom

Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for

all City departments.

Produce 30% or more of jobs on recycled paper when cost effective.

Ensure that all deadlines in Print Shop and Mail Room are met.

Maintain customer satisfaction rating of no less than 90%.

Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.