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77

2009 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Technology

Agencies with Revenues Between $5,000,000 and $10,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Technology

1

Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,

website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Average

Top 25%

Information Technology

Number of Employees (FTE)

1.1

High

2.0

Low

0.2

Total IT Payroll Expense ($)

$67,731

$104,287

As % of Total Compensation Expense

1.5%

Average

+25% Profit

+25% Growth

Total IT Expenses for Fiscal Year (as % of Net Rev)

1

1.9%

1.7%

1.6%