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8

2009 Best Practices Study | Agencies with Revenues Less than $1,250,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Less than $1,250,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

5.2%

5.1%

5.2%

Occupancy Depreciation/Amortization

0.1%

-0.2%

-0.3%

Total Occupancy

5.4%

4.9%

4.9%

Office Equipment Expenditures

0.5%

0.8%

0.9%

Office Equipment Depreciation

0.0%

-0.1%

-0.3%

Total Office Equipment

0.5%

0.7%

0.6%

IT (Information Technology)

2.0%

1.4%

2.6%

IT Depreciation/Amortization

0.1%

0.0%

0.1%

Total IT

2.1%

1.4%

2.6%

Telephone

1.4%

2.0%

1.4%

Postage

0.7%

0.6%

0.6%

Supplies/Printing

1.3%

1.7%

1.5%

Dues/Subscriptions/Contributions

1.0%

1.2%

1.1%

Taxes/Licenses

0.4%

0.5%

0.4%

Insurance

2.2%

2.5%

2.4%

Professional Fees

0.7%

0.8%

0.4%

Bad Debts

0.0%

0.1%

0.0%

Outside Services

0.3%

0.4%

0.1%

Education/Training

0.4%

0.4%

0.8%

Miscellaneous

0.5%

0.7%

0.3%

Total Operating

17.0%

17.9%

17.2%

Administrative Expenses

Amortization of Intangibles

0.6%

0.6%

0.1%

Officer Life

0.3%

0.4%

0.1%

Interest

0.6%

0.2%

1.1%

Other

0.0%

0.0%

0.0%

Total Administrative

1.5%

1.2%

1.4%

Total Expenses

83.4%

70.8%

80.6%

Pre-Tax Profit (Loss)

16.6%

29.2%

19.4%

EBITDA

18.5%

29.2%

20.1%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

2.7%

-1.2%

8.5%

Selling Expense

2.0%

-9.1%

8.7%

Operating Expense

1.8%

5.6%

2.3%

Administrative Expense

-15.3%

-17.0%

-8.5%