8
2009 Best Practices Study | Agencies with Revenues Less than $1,250,000 | Revenues/Expenses
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Less than $1,250,000
Expenses
(continued)
Average
+25% Profit
+25% Growth
Operating Expenses
Occupancy Expenditures
5.2%
5.1%
5.2%
Occupancy Depreciation/Amortization
0.1%
-0.2%
-0.3%
Total Occupancy
5.4%
4.9%
4.9%
Office Equipment Expenditures
0.5%
0.8%
0.9%
Office Equipment Depreciation
0.0%
-0.1%
-0.3%
Total Office Equipment
0.5%
0.7%
0.6%
IT (Information Technology)
2.0%
1.4%
2.6%
IT Depreciation/Amortization
0.1%
0.0%
0.1%
Total IT
2.1%
1.4%
2.6%
Telephone
1.4%
2.0%
1.4%
Postage
0.7%
0.6%
0.6%
Supplies/Printing
1.3%
1.7%
1.5%
Dues/Subscriptions/Contributions
1.0%
1.2%
1.1%
Taxes/Licenses
0.4%
0.5%
0.4%
Insurance
2.2%
2.5%
2.4%
Professional Fees
0.7%
0.8%
0.4%
Bad Debts
0.0%
0.1%
0.0%
Outside Services
0.3%
0.4%
0.1%
Education/Training
0.4%
0.4%
0.8%
Miscellaneous
0.5%
0.7%
0.3%
Total Operating
17.0%
17.9%
17.2%
Administrative Expenses
Amortization of Intangibles
0.6%
0.6%
0.1%
Officer Life
0.3%
0.4%
0.1%
Interest
0.6%
0.2%
1.1%
Other
0.0%
0.0%
0.0%
Total Administrative
1.5%
1.2%
1.4%
Total Expenses
83.4%
70.8%
80.6%
Pre-Tax Profit (Loss)
16.6%
29.2%
19.4%
EBITDA
18.5%
29.2%
20.1%
Average
+25% Profit
+25% Growth
Growth Over Prior Year
Compensation Expense
2.7%
-1.2%
8.5%
Selling Expense
2.0%
-9.1%
8.7%
Operating Expense
1.8%
5.6%
2.3%
Administrative Expense
-15.3%
-17.0%
-8.5%