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Analysis of Agencies with Revenues

Less Than $500,000

REVENUE ANALYSIS

A. % of Revenue by Source

Average

+25% Profit

+25% Growth

Commercial P&C

35.8%

35.3%

47.7%

Personal P&C

48.7%

55.3%

41.6%

P&C Service Fees

3.2%

0.0%

0.1%

Contingent

3.7%

2.1%

3.1%

Group L&H

4.7%

4.5%

3.5%

Individual L&H

2.6%

2.6%

0.8%

Investments

0.7%

0.1%

1.5%

Miscellaneous

0.6%

0.1%

1.7%

Total Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.0%

0.0%

0.7%

Net Revenues

99.0%

100.0%

99.3%

B. % of Revenues Derived from Largest Accounts

Average

+25% Profit

+25% Growth

Largest Commission Account

4.2%

3.7%

4.1%

High

13.5%

Low

1.2%

10 Largest Commission Accounts

12.8%

8.9%

12.7%

High

28.9%

Low

1.9%

C. Revenues Derived from Acquisitions Made in Last 12 Months

% of Agencies Acquiring

Avg. Commissions Acquired

5.9%

$35,076

9.8%

What the Typical Transaction Looked Like:

INSUFFICIENT DATA - CHARTS NOT APPLICABLE

D. Renewal Revenue as % of Prior Year's Total Revenues for Each Line of Business

This figure is impacted by attrition (loss or retention of accounts) and by changes in premium and commission levels.

The higher the percentage, the more favorable the results.

Commercial P&C

93.3%

97.1%

98.7%

Personal P&C

89.8%

100.2%

101.1%

P&C Service Fees

*

*

*

Group L&H

83.9%

66.3%

87.9%

Individual L&H

66.2%

60.0%

66.6%

Total Commissions & Fees

90.7%

94.5%

97.1%

*-Insufficient Data

Average

+25% Profit

+25% Growth

% of Net Revenues

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

% Total Revenue

Commercial

P&C

Personal

P&C

P&C Service

Fees

Contingent Group L&H Individual

L&H

Investments

Average +25% Profit

+25% Growth

Page 12

2003 Best Practices Study