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Analysis of Agencies with Revenues

Between $1,250,000 and $2,500,000

D. Renewal Revenue as % of Prior Year's Total Revenues for Each Line of Business

This figure is impacted by attrition (loss or retention of accounts) and by changes in premium and commission levels.

The higher the percentage, the more favorable the results.

Commercial P&C

99.7%

100.3%

102.9%

Personal P&C

94.5%

88.9%

94.0%

P&C Service Fees

71.0%

57.0%

75.8%

Group L&H

92.3%

99.8%

88.2%

Individual L&H

61.1%

54.0%

*

Total Commissions & Fees

97.4%

99.7%

101.7%

E. New Business Revenue as % of Prior Year's Total Revenues for Each Line of Business

The higher the percentage, the more favorable the results.

Commercial P&C

16.6%

20.2%

22.7%

Personal P&C

11.2%

13.1%

9.8%

P&C Service Fees

26.7%

35.2%

49.9%

Group L&H

21.0%

9.4%

29.9%

Individual L&H

39.8%

53.8%

*

Total Commissions & Fees

15.7%

17.8%

21.9%

* - Insufficient Data

F. Acquired Revenue as % of Prior Year's Total Revenues for Each Line of Business

The percentage indicates the significance of the acquired business.

Commercial P&C

2.2%

0.0%

0.0%

Personal P&C

0.1%

0.0%

0.0%

P&C Service Fees

0.0%

0.0%

0.0%

Group L&H

0.0%

0.0%

0.0%

Individual L&H

0.0%

0.0%

*

Total Commissions & Fees

1.5%

0.0%

0.0%

G. Growth in Revenues from Prior Year by Source

Commercial P&C

18.5%

20.5%

25.6%

Personal P&C

5.8%

2.0%

3.8%

P&C Service Fees

-2.3%

-7.8%

25.7%

Group L&H

13.3%

9.2%

18.0%

Individual L&H

0.9%

7.8%

*

Total Commission & Fees

14.6%

17.5%

23.7%

Contingent Income

4.3%

-0.7%

12.3%

Investment Income

-29.4%

-29.1%

-15.4%

Total Revenues

14.4%

18.0%

23.1%

Brokerage Commission Expense

3.9%

*

*

Net Revenues (Internal)

14.1%

18.1%

30.8%

Net Revenues (Total including Acquistion)

15.6%

18.1%

30.8%

* - Insufficient Data

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Page 42

2003 Best Practices Study