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Analysis of Agencies with Revenues

Between $1,250,000 and $2,500,000

EXPENSE ANALYSIS

(as % of Net Revenues)

Average

+25% Profit

+25% Growth

Compensation Expense

Total Payroll

54.6%

48.1%

50.8%

Benefits

9.1%

10.1%

10.8%

Total Compensation

63.7%

58.2%

61.7%

Selling Expenses

T & E/Conventions

1.3%

1.7%

1.4%

Automobile

1.0%

1.0%

0.9%

Advertising/Promotions

1.5%

1.3%

1.7%

Total Selling

3.8%

4.0%

4.1%

Operating Expenses

Occupancy

4.2%

3.6%

4.0%

Telephone

1.2%

1.3%

1.3%

Postage

0.7%

0.5%

0.5%

Supplies/Printing

1.1%

0.9%

0.9%

Dues/Subscriptions/Contributions

1.0%

0.7%

1.1%

Taxes/Licenses

0.4%

0.1%

0.3%

Insurance

1.6%

1.5%

1.5%

Professional Fees

0.8%

0.7%

0.8%

Equip Rental/Maint

0.5%

0.5%

0.5%

Bad Debts

0.1%

0.1%

0.1%

Outside Services

0.9%

0.6%

0.3%

Data Processing

1.4%

1.2%

1.7%

Education/Training

0.4%

0.2%

0.6%

Miscellaneous

0.4%

0.1%

0.5%

Total Operating

14.7%

12.0%

14.0%

Administrative Expenses

Amortization

0.8%

0.4%

0.0%

Depreciation

1.5%

1.0%

1.5%

Officer Life

0.4%

0.6%

0.5%

Interest

0.6%

0.2%

0.4%

Other

0.5%

0.5%

0.6%

Total Administrative

3.8%

2.8%

3.0%

Total Expenses

85.9%

77.0%

82.7%

Pre-Tax Profit

14.1%

23.0%

17.3%

Information Technology Expense (as % of Net Revenues)

Average

+25% Profit

+25% Growth

Total IT Expense for Fiscal Yr

(1)

1.9%

1.4%

2.0%

(1)

Includes hardware/software leasing, supplies, maintenance & maintenance contracts, training, data communications,

website development/maintenance, computer depreciation, and software amortization

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

% Net Revenue

Compensation

Selling

Operating

Adminstrative

Average +25% Profit

+25% Growth

Page 43

2003 Best Practices Study