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Analysis of Agencies with Revenues

Between $5,000,000 and $10,000,000

E. New Business Revenue as % of Prior Year's Total Revenues for Each Line of Business

The higher the percentage, the more favorable the results

Commercial P&C

18.2%

14.2%

22.2%

Personal P&C

12.4%

9.9%

13.2%

P&C Service Fees

53.4%

*

37.5%

Group L&H

26.6%

14.3%

37.9%

Individual L&H

58.2%

52.4%

30.2%

Total Commissions & Fees

21.2%

18.2%

22.0%

F. Acquired Revenue as % of Prior Year's Total Revenues for Each Line of Business

The percentage indicates the significance of the acquired business.

Commercial P&C

2.0%

1.7%

1.8%

Personal P&C

0.7%

0.7%

0.3%

P&C Service Fees

0.0%

*

0.0%

Group L&H

0.5%

0.0%

0.0%

Individual L&H

0.0%

0.0%

0.0%

Total Commissions & Fees

3.6%

9.1%

1.4%

G. Growth in Revenues from Prior Year by Source

Commercial P&C

19.6%

13.3%

31.1%

Personal P&C

12.7%

4.7%

12.0%

P&C Service Fees

15.0%

*

-0.9%

Group L&H

13.1%

6.6%

20.0%

Individual L&H

16.0%

0.6%

11.8%

Total Commission & Fees

20.9%

20.8%

27.0%

Contingent Income

15.0%

38.1%

11.0%

Investment Income

-20.4%

-2.4%

-9.3%

Total Revenues

16.9%

12.9%

25.9%

Brokerage Commission Expense

0.3%

-15.4%

3.8%

Net Revenues (Internal)

16.8%

13.6%

28.8%

Net Revenues (Total including Acquistion)

20.1%

21.4%

30.2%

* - Insufficient Data

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Page 71

2003 Best Practices Study