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Analysis of Agencies with Revenues

Between $5,000,000 and $10,000,000

EXPENSE ANALYSIS

(as % of Net Revenues)

Average

+25% Profit

+25% Growth

Compensation Expense

Total Payroll

57.0%

47.5%

58.6%

Benefits

8.3%

8.1%

8.2%

Total Compensation

65.3%

55.5%

66.7%

Selling Expenses

T & E/Conventions

1.1%

1.1%

1.1%

Automobile

0.8%

0.5%

0.9%

Advertising/Promotions

0.9%

0.9%

1.0%

Total Selling

2.8%

2.6%

3.0%

Operating Expenses

Occupancy

3.7%

3.3%

3.6%

Telephone

0.9%

1.1%

0.8%

Postage

0.7%

0.6%

0.6%

Supplies/Printing

1.2%

0.9%

1.0%

Dues/Subscriptions/Contributions

0.7%

0.6%

0.8%

Taxes/Licenses

0.4%

0.6%

0.4%

Insurance

1.2%

0.9%

1.2%

Professional Fees

1.2%

1.0%

1.6%

Equip Rental/Maint

0.5%

0.4%

0.4%

Bad Debts

0.3%

0.5%

0.2%

Outside Services

0.5%

0.5%

0.3%

Data Processing

1.1%

1.3%

1.3%

Education/Training

0.4%

0.3%

0.4%

Miscellaneous

0.9%

1.1%

0.6%

Total Operating

13.6%

12.9%

13.0%

Administrative Expenses

Amortization

1.3%

1.3%

1.5%

Depreciation

1.7%

2.2%

1.3%

Officer Life

0.3%

0.3%

0.2%

Interest

1.2%

1.3%

1.8%

Other

1.2%

1.6%

0.5%

Total Administrative

5.8%

6.7%

5.3%

Total Expenses

87.5%

77.6%

88.0%

Pre-Tax Profit

12.5%

22.4%

12.0%

Information Technology Expense (as % of Net Revenues)

Average

+25% Profit

+25% Growth

Total IT Expense for Fiscal Yr

(1)

2.0%

1.9%

2.2%

(1)

Includes hardware/software leasing, supplies, maintenance & maintenance contracts, training, data communications,

website development/maintenance, computer depreciation, and software amortization

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

% Net Revenue

Compensation

Selling

Operating

Adminstrative

Average +25% Profit

+25% Growth

Page 72

2003 Best Practices Study