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A
Corporate and social responsibility report
Annex III -
Integrating sustainability inWorldline’s business
278
Worldline
2016 Registration Document
and updated in 2015.
and adjust the results of the materiality matrix prepared in 2014
on several internal and external stakeholders in order to confirm
actions and initiatives. In 2016, the CSR team once again called
Worldline is permanently engaged in a recurring and proactive
ambitions, and accelerate Corporate Social Responsibility
structured stakeholder dialog to review its strategy and
Materiality
for Worldline business activities were selected in 2014.
The sustainability challenges considered to be most significant
achievements. Worldline’s materiality was confirmed in 2016
This selection is based on Worldline stakeholders’ expectations
Worldline’s materiality assessment is described in Section
1.2.
objective criteria related to its markets, opportunities and
as well as Worldline internal prioritization established on
following dialog with stakeholders.
Responsiveness
Worldline’s Corporate Social Responsibility report is published
and case studies. Combined, these documents structure an
challenges and associated actions, and include interview reports
appropriate response to Worldline’s stakeholders’ expectations.
contains all
the key performance indicators regarding
annually and incorporated in its Registration Document. It
produced on a yearly basis. They outline the main sustainability
sustainability monitored by Worldline. These documents are
Section
6.2. The content index also included in the Corporate
KPI monitoring and the reporting methodology are presented in
documents.
Social Responsibility report summarizes the KPIs used in the two
[GRI 102-46] and [GRI 102-54]
Global Reporting Initiative
[GRI 102-12]
A.1.2.3.2
Worldline’s Comprehensive approach
prepared ¨In Accordance¨ with the GRI Standards
to the new GRI standards. This is why this report has been
Comprehensive option.
terms of taking CSR reporting further and initiating the transition
In 2016, Worldline decided to become an international pioneer in
sustainability report in accordance with the GRI – G4 Guidelines.
Since its first reporting in 2014, Worldline has prepared its
its stakeholders’ expectations.
Standards best meets Worldline’s reporting needs and, above all,
and integrity. The Comprehensive Option of the new GRI
Besides including the essential elements of a sustainability
about its strategy, vision, materiality analysis, governance, ethics
Worldline operates, the report provides information on the
report and providing background on the context in which
performance. Worldline chose to provide additional information
impact of its economic, environmental, social and governance
To ensure full compliance with the Standards comprehensive
stipulated format in order to assess Worldline’s sustainability
option, the GRI content index was designed to comply with the
report.
business strategy and the targets set by the Group and their
each topic based on their impact on the evolution of Worldline’s
implications with respect to the applicable regulations.
prioritization of its relevant sustainability issues and its strategic
external stakeholders in order to confirm the importance of
axes. A series of interviews were conducted with internal and
In 2016, Worldline continued to better categorize and prioritize a
change to GRI – G4 guidelines in order to review the
consistent set of issues. In 2014, Worldline took advantage of the
for Worldline.
For each aspect, an internal score and an external score were
internal and external scores were considered as material for
determined. All the aspects covering a defined threshold for
Worldline. Thirteen Standards topics were analyzed as material
emphasizes the prioritization of Worldline’s Corporate Social
challenges. The Worldline materiality matrix presented better
Responsibility challenges and enables structuring of its strategy.
Other topics were identified as material but did not match with
its materiality matrix to reflect its business specificities and
any GRI Standards aspects. Worldline integrated these topics in
Material issues and new strategic axes have been validated by
the members of the Worldline Executive Committee.