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Analysis of Agencies with Revenues
Greater Than $10,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
10.9
High
49.5
Low
2.0
Average Commissions Serviced
$157,266
$261,838
Average Pay ($)
$32,121
Average Pay (% of Book Serviced)
20.4%
How Time Was Spent:
12.0%
Marketing (Placement)
14.1%
Claims Processing
4.7%
Customer Service
63.4%
Administration
5.8%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
* - Insufficient Data
INSUFFICIENT DATA - CHART NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
12.0%
14.1%
4.7%
63.4%
5.8%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
143