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Analysis of Agencies with Revenues

Less Than $500,000

How Time Was Spent:

11.1%

Marketing (Placement)

17.6%

Claims Processing

8.2%

Customer Service

55.1%

Administration

8.0%

2. Group Life & Health CSRs

Average

Top 25%

Number

*

High

*

Low

*

Average Commissions Serviced

*

*

Average Pay ($)

*

Average Pay (% of Book Serviced)

*

* - Insufficient Data

How Time Was Spent:

*

Marketing (Placement)

*

Claims Processing

*

Customer Service

*

Administration

*

INSUFFICIENT DATA - CHARTS NOT APPLICABLE

3. Personal P&C CSRs

Average

Top 25%

Number

1.3

High

2.5

Low

0.5

Average Commissions Serviced

$123,409

$204,103

Average Pay ($)

$24,018

Average Pay (% of Book Serviced)

19.5%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

17.6%

8.2%

55.1%

8.0%

11.1%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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