Analysis of Agencies with Revenues
Less Than $500,000
How Time Was Spent:
16.5%
Marketing (Placement)
15.7%
Claims Processing
9.7%
Customer Service
55.9%
Administration
2.3%
4. Multi-line CSRs
Average
Top 25%
Number
1.9
High
4.5
Low
0.5
Average Commissions Serviced
$116,375
$220,467
Average Pay ($)
$27,978
Average Pay (% of Book Serviced)
24.0%
How Time Was Spent:
13.8%
Marketing (Placement)
11.3%
Claims Processing
10.9%
Customer Service
49.8%
Administration
14.2%
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
16.5%
15.7%
9.7%
55.9%
2.3%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
How Time Was Spent
13.8%
11.3%
10.9%
14.2%
49.8%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
31