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2010 Best

Practices Study

Agencies

with Revenues

Under $1,250,000

10

Analysis of Agencies with Revenues Under $1,250,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Property & Casualty

Claims Services (beyond traditional services)

15.8%

20.0%

14.3%

Loss Control/Engineering/Safety

21.1%

60.0%

28.6%

Risk Management Consulting

26.3%

40.0%

14.3%

Data Analysis

10.5%

20.0%

14.3%

Workers Comp TP

0.0%

0.0%

0.0%

Premium Financing

47.4%

40.0%

28.6%

Self-Insurance Programs

5.3%

0.0%

14.3%

Household Contents Inventory Services

10.5%

40.0%

14.3%

Identity Theft Protection Programs

21.1%

40.0%

14.3%

Captive Ins. Company Consulting/Management

0.0%

0.0%

0.0%

Other

0.0%

0.0%

0.0%

Average

+25% Profit

+25% Growth

Life & Health / Financial

Wellness

0.0%

0.0%

0.0%

Enrollment

15.8%

20.0%

14.3%

COBRA Administration

5.3%

20.0%

0.0%

Government Compliance Service

0.0%

0.0%

0.0%

Employee Benefits TPA

0.0%

0.0%

0.0%

HR Consulting

10.5%

20.0%

0.0%

Actuarial/Data Analysis

0.0%

0.0%

0.0%

Pension/401(k)

15.8%

40.0%

14.3%

Self-Insurance Programs

0.0%

0.0%

0.0%

Investment Products (Securities, Stocks)

10.5%

20.0%

0.0%

Zywave

0.0%

0.0%

0.0%

PEO (Employee Leasing Products & Services)

5.3%

0.0%

0.0%

Other*

5.3%

20.0%

0.0%

*”Other” includes HR website.

Services/Other Products Provided

(% of Agencies Providing)