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2010 Best

Practices Study

Agencies

with Revenues

Under $1,250,000

14

Analysis of Agencies with Revenues Under $1,250,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Expenses

(as % of Net Revenues)

Average

+25% Profit

+25% Growth

Compensation Expenses

Payroll: Employee

43.2%

38.1%

41.2%

Payroll: “Non-Employee” - 1099 Producers/Temp Help

3.3%

0.8%

2.2%

Total Payroll

46.5%

38.9%

43.4%

Benefits: Payroll Taxes

3.8%

3.4%

3.8%

Benefits: Retirement

1.5%

1.1%

1.0%

Benefits: Insurance

3.0%

2.3%

3.5%

Benefits: Other

0.1%

0.0%

0.2%

Total Benefits

8.5%

6.8%

8.5%

Total Compensation

55.0%

45.7%

51.9%

Selling Expenses

T&E/Conventions

1.3%

1.0%

1.8%

Auto Expenditures

1.4%

1.5%

1.4%

Auto Depreciation

0.4%

0.0%

0.3%

Total Auto

1.7%

1.5%

1.7%

Advertising/Promotions

1.6%

1.6%

1.8%

Total Selling

4.6%

4.1%

5.3%

Operating Expenses

Occupancy Expenditures

4.9%

3.5%

5.2%

Occupancy Depreciation/Amortization

0.2%

0.0%

0.0%

Total Occupancy

5.2%

3.5%

5.3%

Office Equipment Expenditures

0.5%

0.4%

0.6%

Office Equipment Depreciation

0.2%

0.0%

0.3%

Total Office Equipment

0.7%

0.4%

0.9%

IT (Information Technology)

1.9%

0.8%

2.1%

IT Depreciation/Amortization

0.3%

0.0%

0.1%

Total IT

2.1%

0.8%

2.3%

Telephone

1.4%

1.5%

1.2%

Postage

0.6%

0.5%

0.7%

Supplies/Printing

1.5%

1.5%

1.9%

Dues/Subscriptions/Contributions

1.1%

1.2%

1.1%

Taxes/Licenses

0.4%

0.5%

0.6%

Insurance

2.0%

1.3%

1.6%

Professional Fees

0.7%

0.5%

0.4%

Bad Debts

0.2%

0.1%

0.4%

Outside Services

0.3%

0.1%

0.3%

Education/Training

0.4%

0.4%

0.5%

Miscellaneous

0.7%

0.5%

0.9%

Total Operating

17.2%

12.9%

18.0%

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