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2010 Best

Practices Study

Agencies

with Revenues

Under $1,250,000

17

Analysis of Agencies with Revenues Under $1,250,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Average

Top 25%

Balance Sheet

Current Ratio

1.03:1

1.84:1

Tangible Net Worth (% of Net Revenue)

7.9%

31.9%

Receivables/Payable Ratio

88.7%

10.1%

Aged Receivables

% Receivables Aged Past 60 Days

36.1%

6.2%

% Receivables Aged Past 90 Days

20.7%

2.7%

Average

+25% Profit

+25% Growth

Agency Billed vs. Direct Billed by Carrier

% of P&C Revenues that are Agency Billed

14.3%

15.1%

9.8%

% of P&C Revenues that are Direct Billed

83.2%

84.9%

80.2%

“Rule of 20” Score

Financial Stability

Accounts Receivable

The Rule of 20 is a simple growth and profitability

balancing equation that provides a quick way to

determine whether or not an agency is creating value

for its shareholders. It states that an agency will drive

industry-standard shareholder returns if the sum of (a)

its organic growth rate and (b) 1/2 of its EBITDA margin

equals or exceeds 20.

Generally speaking, an outcome of 20 or more,

regardless of the different combinations of growth and

profitability, indicates that the agency’s shareholders

can expect to earn 15% -17% per year through stock

price appreciation and/or shareholder distributions.

Because organic growth is such a key input into the Rule of 20, the persisting soft market and the current depressed

economic environment have made it harder to achieve a score of 20. A good rule of thumb is that an agency, while

always striving for as high a Rule of 20 score as possible, will combine solid organic growth with an EBITDA margin

that is at least twice as high as its growth rate.

Public Brokers

Organic

Growth

EBITDA

Margin

Rule of 20

Outcome

Willis Group

2.0% 26.5% 15.3

Brown & Brown

-5.1% 34.2% 12.0

Aon

-1.0% 21.1% 9.6

Arthur J. Gallagher -2.5% 19.1% 7.1

Marsh & McLennan -1.0% 15.8% 6.9

Rule of 20 Outcome

2009 was a year of extremely soft pricing which prevented the public

brokers from achieving an outcome of 20, as shown in the table above.

Average

+25% Profit Average +25% Growth Average

“Rule of 20” Score

16.3

21.7

30.6

Organic

Growth

Rate

1/2 of

EBITDA

Margin

Rule of 20 Score

+ =