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CAPGEMINI: PEOPLE, CORPORATE SOCIAL RESPONSIBILITY (CSR) AND BUSINESS ETHICS
3.2 People and Talent Management
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Registration Document 2016 — Capgemini
Personal development and appraisals
performance based on a set of clearly-defined and explained
guarantee a consistent and transparent assessment of individual
A key challenge for a services company such as Capgemini is to
employees and provide for equal opportunities.
support the professional development and promotion of all
criteria. By establishing such a framework, the company can
The performance and development process is driven by regular
conducted in relation to assignments. The mentoring system has
meetings between the employee and the evaluator, generally
advice from more experienced colleagues throughout their
been set up to allow employees benefit from career management
grade, and are used for setting objectives, evaluation and
careers. Expectations and skills descriptions are set out for each
promotion preparation. Priority is given to different dimensions of
which employees should focus.
skills development for each grade, drawing attention to areas on
Workforce – percentage of employees who had a
performance and career review between 2014 and 2016
headcount.
The coverage ratio for the data below is 93.3% of year-end
In 2016, 89.1% of the workforce concerned had undergone an
annual performance review; The ratio is slightly declining in the
99% range.
others in this area, such as Europe, where figures are in a 90-
last months of the year are not going through the performance
past three years due to the recruiting dynamics as joiners in the
to support this process. Some regions are further ahead than
evaluation process on the basis of an insufficient evaluation period
criteria to assess the level of completion of the employee
Depending on local HR policies, business units may use different
applicable to the whole Group for determining the performance
performance assessment process. There is no common definition
assessment process completion.
87%
99%
97%
98%
88%
99%
91%
83%
100%
91.4%
86%
99%
85%
90%
97%
96%
94%
92%
98%
89.9%
85%
99%
89%
89%
98%
97%
90%
88.3%
97%
89.1%
2014
2015
2016
India
France
North
America
Germany &
Central Europe
Asia-Pacific &
Latin America
United Kingdom
& Ireland
Southern Europe Benelux
Nordic
countries
Total
External awards and recognition
evaluations and won a number of awards, such as:
employee’s competences and skills, they also strive to develop
Not only do Group L&D and University focus on developing our
new challenges in this areas, the team applied for external
their expertise in learning delivery and pedagogy. Ready to take on
‘Most International Corporate University’ in the inaugural
◗
Universities’ Spring)
awards, which rewards the best practices in
U-Spring le Printemps des universités d’entreprise (Corporate
patronage of the French Ministry of Labour;
corporate learning and was organized under the senior
Development’;
program in the category ‘Empowering Continuous Talent
2016 Skillsoft Innovation Award for the EMBARK leadership
◗
Two citation awards for the Connect & Drive talent acceleration
program in the ATD Excellence in Practice Awards;
Three Gold and one Bronze medal in the annual Brandon Hall
◗
Awards of corporate learning:
HCM Excellence Awards, often referred to as the “Academy
Two Gold medals for Connect & Drive (Talent Management /
❚
Development / Best Unique or Innovative Leadership
Best Advance in High Potential Development & Leadership
Program),
Learning), which was staged held during the Business Priority
Development / Best Use of Games and Simulations for
campus,
Week in November at Capgemini University’s Les Fontaines
Gold medal for the DevOps Hackathon (Learning and
❚
Bronze medal for the Cybersecurity launch event [Sales
❚
Program], a mobilization event held at Les Fontaines.
Performance / Best Unique or Innovative Sales Training
comprehensive set of rigorous criteria. Capgemini University
with an external review from experienced peers against a
reaccredited in 2015. It is the only Corporate University from the IT
received its initial five-year EFMD accreditation in 2009 and was
Foundation for Management Development). The accreditation is a
Capgemini University is accredited by the EFMD (European
of good practices where internal self-assessment is combined
mechanism for quality benchmarking, mutual learning and sharing
industry to have such an accreditation.