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CAPGEMINI: PEOPLE, CORPORATE SOCIAL RESPONSIBILITY (CSR) AND BUSINESS ETHICS
3.2 People and Talent Management
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Registration Document 2016 — Capgemini
enable reuse on various Capgemini sites.
open spaces – continued in 2016. Content broadcast on these
screens is shared with the Internal Communications Network to
The rollout of a network of plasmas screens, TalentTV, to broadcast
global and local content in open areas – e.g. receptions, cafeterias,
The Executive Corner on Talent is home to our
1,500+ Vice-Presidents. To provide for their need for real-time
business information and equip them with information to carry out
their client-facing responsibilities, GIC also shares press releases
to our Vice-Presidents.
comprising a monthly newsletter (The Executive Summary) and
ad-hoc
communications (The Executive Link), is also sent regularly
as soon as they are published and provides updates through
regular key message documents. The Executive series,
Enabling face-to-face connection
To improve the culture of oral communications and allow
managers to share the Group story directly with their teams, GIC
video animation, slides and voice-over documents. Feedback
(from an online survey) indicated that 50% of managers held their
provided regular TeamTime communications packs comprising a
geographies.
sessions
via
face-to-face meetings, while video conferences and
conference calls were held with teams spread across
WebEvents offer a rich mix of contributions with live broadcast
solutions to enable more frequent connection through virtual
events, bringing top executives closer to their teams. These
GIC also continued to promote and deploy state-of-the-art
July 2016, for example, was notably a success in allowing top
managers of the Integration Team to interact with VPs of the areas
combined with direct interaction between speakers and
audiences. The IGATE Integration status WebEvent held in
rooms or open office areas. In many other cases, discussions
facilitated through Lync Big Events (a service provided by Group
audiences in excess of 700+ live connections with the benefit of
many groups of multiple attendees watching together in meeting
most impacted by the activity with 450+ concurrent connections
and replays. The quarterly Group CIO WebEvents attract
and live chat interactions.
IT) gathered hundreds of participants, mixing voice, presentations
Engaging and recognizing through
communication campaigns
integration to identify behaviors to promote and behaviors to kill.
campaign on strategic topics. This is the case for
Winning
Behaviors. Now
!, a new program initiated right after the IGATE
GIC has been heavily involved in 2016 with the conception and
implementation of major transversal internal communications
The program has been shared with top management so far and
will be promoted to all employees in 2017.
group-wide Leadership Model. For a one-week focus campaign
on leadership several videos were recorded to gather real life
Another example of the GIC’s added value as an engine for
change is its contribution to the global launch of the new
intranet and were viewed more than 28,000 times altogether. To
further engage our employees on the six dimensions of the model
experiences of so-called Leadership Model Change
Ambassadors. The videos were broadcasted
via
the Talent
over 5,300 employees across all our businesses participated.
we used a gamification approach and held a quiz contest in which
engagement, values & ethics and information security), and to
raise awareness and encourage the involvement of our employees
on topics of importance to our business and society (Cloud,
innovation, mobility, diversity, environment, community
A number of mini-campaigns were also held to put the spotlight
developed a ready-to-use template to ease the development of
with these issues. In 2016, we continued to include more and
more gamification elements within our internal campaigns. We
such applications across the world and the SBUs.
talented team members from Capgemini Consulting UK.
members on these sports and on the Group’s key facts - and
prediction games showcasing the business analytics skills of
internal competitions organized on the occasion of the World
events. They combined quizzes - testing knowledge of team
Gamification also was at the heart of the Soccer and Olympics
Growing trust through communications
H1 ESOP performance); a discussion group on Yammer; a
dedicated contact at headquarter level; and a live broadcast
newsletter in February; regular electronic communications (notably
to provide members with the annual shareholders’ newsletter and
Company through one of the Employee Share Ownership Plans –
ESOP), a number of communications took place in 2016: a
recorded 27,714 page views and the calculator allowing team
members to follow their investment live was used almost
meeting (WebEvent) in September that enjoyed 500+ live
connections and 2,500 replays. The dedicated hub on Talent
11,000 times.
To continue to engage and grow trust within the key community of
employee shareholders (those members who invested in the