Cityworks SR and WO - page 23

The Work Order Genera l Workflow Overview
The Work Order Panels are where the user creates and manipulates data within the work order. The work
order is a preventive workflow-it is used when the organization desires to perform inspections, maintenance,
repairs, and replacements of an asset. When a work order is created, the user can attach the work order to
an asset(s) or leave it unattached.
The user provides all the necessary details in the proper fields on the work order form. The user adds tasks,
labor, material, and equipment to the work order, and then the user documents them aga inst the asset(s)
and/or task(s). Users can also set up cyclical work orders for recurring tasks such as annual scheduled
inspections.
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Creating a Work Order
There are two basic types of work orders in Server AMS :
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• Attached work orders-work orders that are attached to a feature selected from the map or a related
object/asset that is in the GIS database but not seen on the map.
• Unattached work order-work orders that are created without attaching them to any features on the
map or in the GIS.
NOTE: A feature is a discrete object on a map that has geometric shape (point, line, or polygon); a spatial
object that can exist above or below ground and that typically remains in one location during its lifespan.
Examples of features would be a mainline, a manhole, or a pump station. A (related) object is a discrete
object in GIS table without a geometric shape and is often, but not always, related or linked to a feature on
the map though a relationship class. Examples of related objects would be a motor, pump, or air compressor.
In Cityworks, the terms features, objects, assets, and entities are often used interchangeably.
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Section 5: The Work Order
Server AMS 2013 SP1 End User Training Manual
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