• Drag and drop files to the
Attachments
panel.
-
I
I
+
Add attachments... I
aD
Remove all attachments
L_
Drag and drop
files
here to attach them,
The Permit Panel
RES-BLDG:Residential Building
The Permit panel displays any permits associated with the service request and the details of the permit(s),
1.
Select the desired permit from the drop-down list and click
I
CI""
The Custom Fields Panel
The
Custom Fields
panel displays any custom field associated with the service request.
Select a custom field template from the drop-down list to view the field and the value,
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G
SA. TYPE
possibr~
Srok@n Main
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MOTE:
Custom field templates are configured in Designer by the domain administrator, If custom fields have
not been defined for a service request, the drop-down lisis in the
Custom FIelds
panel will be blank,
The Service Request Toolbar
£ Request View ....
(8]
§
I
!d
Save
II
d.
New 11 0
cl~1
iiii
Delete
'~[jf]
Click
d.ReqUe~
to return to the main request view,
Click
[View. J
to access more functions within the service request (this is explained below),
Click II§lJ to email the service request to an employee.
Click
~
to print a copy of the service request.
Server AMS 2013 SPl End User Training Manual
Section 4: The Service Request
0
71
