• Drag and drop files to the
Attachments
panel.
l
~
~
+
Add attachments",
QD
Remove all attachme nts
Drag and drop files here to attach them,
The Permit Panel
RES-BLOG:Residential Building
The Permit panel displays any permits associated with the service request and the details of the permit(s),
1.
Select the desired permit from the drop-down list and click
I
c".to
I
The Custom Fields Panel
The
Custom Fields
panel displays any custom field associated with the service request.
Select a custom field template from the drop-down list to view the field and the value,
Category
I
WATER
SA: TYPE
Possible
BlokenMain
NOTE:
Custom field templates are configured in Designer by the domain administrator. If custom fields have
not been defined for a service request, the drop-down lists in the
Custom Fields
panel will be blank.
The Service Request Toolbar
....
.
fVI
w
m Request
View·
=
8
1
&d
Save
Ii
~
New
11 0
Close
11
iiii
Delete
II~I
fZf
I
Click
~ReqUest]
to return to the main request view.
Click
l
View. ]
to access more functions within the service request (this is explained below).
Click II§lJ to email the service request to an employee.
o
Click 18 ) to print a copy of the service request.
Server AMS 2013 SPl End User Training Manual
Section 4: The SelVice Request
0
71
