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PAGE 30

Unipres U.S.A. Employee Benefits Brokerage and Consulting Services RFP

CBIZ has recommended several care management organizations for our clients to help control high cost

claimants. Additionally we have experience in assisting clients with implementing incentive programs to for

employees to participate in care management programs and reduce high claims. Finally, we have assisted

numerous clients with outreach programs through their onsite clinic providers to control high cost claims.

Your team can also use CBIZ’s National Pharmacy Benefit Management Practice, which is led by PharmD. Michael

Zucarelli, when you need expert-level analysis on pharmacy claims. Both resources help our clients analyze medical

and pharmacy claims so they get the most out of their investment.

We provide reports on these areas on an ad hoc, monthly, quarterly, annual basis, and as directed. We also always

compare our client’s data to national trends in their industry. We will make recommendations on steps to control

these costs as part of our ongoing analysis.

4. Describe your organizations capability to provide bi-lingual assistance to our Japanese demographic.

CBIZ does not specifically provide bi-lingual content, but rather identifies third-party enrollment and communication

partners to provide these services. Commonly, through these partners, we provide enrollment materials, online

enrollment, and enrollment counseling (face to face or call-center) in a multitude of languages. Specifically for a

Japanese speaking population it may be necessary to outsource to a communication company specializing in the

Japanese language.

As discussed previously in this document, CBIZ believes in reinvesting voluntary benefit commissions to offset the

additional cost of employee communication, administration and enrollment.