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Analysis of Agencies with Revenues

Between $500,000 and $1,250,000

4. Multi-line Producers

Average

Top 25%

# Validated Producers

1.7

High

4.0

Low

0.5

Average New Comm Produced/Year

$48,835

$70,500

Average Book Managed (Commissions)

$364,935

$706,102

Average Pay ($)

$88,276

Average Pay (% of Book Serviced)

24.2%

Producer Summary

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

2.0

High

4.0

Low

0.5

Average Commissions Serviced

$186,190

$257,739

Average Pay ($)

$34,884

Average Pay (% of Book Serviced)

18.7%

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

Commercial P&C Group L&H Personal P&C Multi-Line

Average New Commissions Produced

Average Top 25%

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000

Commercial P&C Group L&H Personal P&C

Multi-Line

Average Commissions in Book

Average Top 25%

Page 33

2003 Best Practices Study