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Analysis of Agencies with Revenues

Between $1,250,000 and $2,500,000

2. Group Life & Health CSRs

Average

Top 25%

Number

1.6

High

4.0

Low

0.5

Average Commissions Serviced

$255,294

$452,169

Average Pay ($)

$36,425

Average Pay (% of Book Serviced)

14.3%

How Time Was Spent:

11.0%

Marketing (Placement)

18.4%

Claims Processing

11.5%

Customer Service

49.2%

Administration

9.9%

Selling New Business (New or Acct Rounding)

How Time Was Spent

19.9%

7.3%

64.3%

4.4%

4.1%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

18.4%

11.5%

49.2%

9.9%

11.0%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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