75 / 148
Analysis of Agencies with Revenues
Between $1,250,000 and $2,500,000
3. Personal P&C CSRs
Average
Top 25%
Number
3.3
High
7.0
Low
1.0
Average Commissions Serviced
$167,320
$236,487
Average Pay ($)
$28,582
Average Pay (% of Book Serviced)
17.1%
How Time Was Spent:
12.3%
Marketing (Placement)
16.3%
Claims Processing
11.1%
Customer Service
56.8%
Administration
3.5%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
* - Insufficient Data
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
INSUFFICIENT DATA - CHARTS NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
12.3%
16.3%
11.1%
56.8%
3.5%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
75