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Analysis of Agencies with Revenues

Between $2,500,000 and $5,000,000

2. Group Life & Health CSRs

Average

Top 25%

Number

2.4

High

6.5

Low

0.8

Average Commissions Serviced

$278,050

$523,948

Average Pay ($)

$32,313

Average Pay (% of Book Serviced)

11.6%

How Time Was Spent:

9.4%

Marketing (Placement)

18.8%

Claims Processing

7.6%

Customer Service

56.2%

Administration

8.0%

Selling New Business (New or Acct Rounding)

How Time Was Spent

19.5%

3.5%

69.8%

4.0% 3.2%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

18.8%

7.6%

56.2%

9.4%

8.0%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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