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Analysis of Agencies with Revenues
Between $2,500,000 and $5,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
3.9
High
10.4
Low
1.0
Average Commissions Serviced
$146,884
$210,783
Average Pay ($)
$30,222
Average Pay (% of Book Serviced)
20.6%
How Time Was Spent:
11.7%
Marketing (Placement)
13.5%
Claims Processing
8.1%
Customer Service
63.2%
Administration
3.4%
4. Multi-line CSRs
Average
Top 25%
Number
2.1
High
4.4
Low
1.0
Average Commissions Serviced
$168,636
*
Average Pay ($)
$26,123
Average Pay (% of Book Serviced)
15.5%
*-Insufficient Data
How Time Was Spent:
1.0%
Marketing (Placement)
9.0%
Claims Processing
9.0%
Customer Service
68.6%
Administration
12.4%
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
11.7%
13.5%
8.1%
63.3%
3.4%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
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