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Analysis of Agencies with Revenues Between $500,000 and $1,250,000

44 of 113

CSR Productivity (Agencies with Revenues Between $500,000 and $1,250,000) continued…

2. Group Life & Health CSRs

Average

Top 25%

Number

*

High

1.0

Low

0.1

Average Commissions Serviced

*

*

Average Pay ($)

*

Average Pay (% of Book Serviced)

*

How Time Was Spent:

Selling New Business (New or Acct Rounding)

*

Marketing (Placement)

*

Claims Processing

*

Customer Service

*

Administration

*

* - Insufficient Data