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Analysis of Agencies with Revenues

Between $500,000 and $1,250,000

How Time Was Spent:

13.8%

Marketing (Placement)

22.8%

Claims Processing

6.8%

Customer Service

51.2%

Administration

5.4%

2. Group Life & Health CSRs

Average

Top 25%

Number

0.5

High

1.0

Low

0.3

Average Commissions Serviced

$74,151

$117,000

Average Pay ($)

$13,261

Average Pay (% of Book Serviced)

17.9%

How Time Was Spent:

21.0%

Marketing (Placement)

10.0%

Claims Processing

9.0%

Customer Service

56.0%

Administration

4.0%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

51.2%

6.8%

22.8%

13.8%

5.4%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

56.0%

9.0%

10.0%

4.0%

21.0%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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