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Analysis of Agencies with Revenues
Between $500,000 and $1,250,000
3. Personal P&C CSRs
Average
Top 25%
Number
2.5
High
6.0
Low
1.0
Average Commissions Serviced
$130,418
$202,122
Average Pay ($)
$28,120
Average Pay (% of Book Serviced)
21.6%
How Time Was Spent:
15.6%
Marketing (Placement)
15.8%
Claims Processing
9.1%
Customer Service
54.8%
Administration
4.7%
4. Multi-line CSRs
Average
Top 25%
Number
1.5
High
3.0
Low
0.5
Average Commissions Serviced
$156,742
$184,673
Average Pay ($)
$28,503
Average Pay (% of Book Serviced)
18.2%
Selling New Business (New or Acct Rounding)
How Time Was Spent
9.1%
15.8%
15.6%
4.7%
54.8%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
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