60 / 334
D
Corporate Responsibility
D.1
Extra financial performance inAtos 2019 Ambition
Trusted partner for your Digital Journey
60
Being a responsible employer
Challenge
Material issues
Areas of action and objectives
satisfaction.
working conditions and overall employees’
level of quality. It is also to ensure good
Atos’ programs on time and at a high
the right place at the right time to deliver
the right people with the right skills are in
of a People value chain is to ensure that
53% of Atos’ turnover). The main purpose
(employee-related spending represents
use in providing high quality services
employees’ expertise and its effective
management are key assets to ensure
At Atos, human capital and talent
develop its leadership and to build
its employees’ expectations is key to
needs. The capacity of the Group to fulfill
engagement is critical to meeting client’s
Therefore, employees’ commitment and
in the market.
a strong brand to attract the best talents
to its employees are:
The material issues for Atos in relation
Talent management;
•
Diversity;
•
Working conditions;
•
Employee engagement.
•
correspond to:
Regarding G4 aspects, these main issues
Employment;
•
Training and Education;
•
Diversity and Equal opportunity;
•
Equal remuneration for women
•
and men.
For more information on G4 aspects,
see section D.6.1.
performance management, learning and
development, mobility and succession,
orchestrated by talent workforce planning.
One of our main objectives is to ensure
that 100% of our employees receive an
annual performance and career
development review.
People Management:
Atos has
developed a well-coordinated and
optimized recruitment system,
environment and their overall satisfaction
as well as to promote the use of social
communities and collaborative working.
Employee engagement is tracked via the
Great Place to Work survey.
Working conditions and employee
engagement:
Atos launched a
Wellbeing@work program which has the
ambition to improve employees’ working
Diversity: Atos has deployed a Diversity
program worldwide. in order to take into
consideration and spread best practices
around the globe on Gender equity,
Disability, Seniority & other kind of
diversity.
Generating value for clients through sustainable and innovative solutions
Challenge
Material issues
Areas of action and objectives
In an evolving world, Information
Communication Technology (ICT) is not
only a lever for optimizing operational
and financial performance, but also an
enabler for transforming the business,
organizational processes and working
methods. Atos creates inspired and
innovative solutions to deliver increasing
value for clients. This must be done in
a way ensuring a high level of safety,
security and data protection.
The material issues for Atos in relation
to its customers are:
Client satisfaction;
•
Innovation;
•
Confidentiality and data privacy.
•
Regarding G4 aspects, these main issues
correspond to:
Product responsibility labeling;
•
Customer Privacy.
•
For more information on G4 aspects,
see section D.6.1.
Client satisfaction:
Atos is committed
to ensuring a high level of customer
satisfaction and improving scores every
year. This is closely monitored through
specific customer experience programs.
other Global Key Offerings. Innovation
is encouraged via the development of
relationships with industrial analysts and
partners (SAP, Siemens, Bolloré, AO
Studley, etc). Atos sets an objective of
increasing the number of
innovation-related workshops in 2016.
Moreover, the Group is reinforcing the
links between the Scientific Committee
members and its clients with an increasing
number of meetings in 2016.
Innovation:
The Group is continually
strengthening its portfolio of sustainable
offerings, and enhance sustainability in
Data protection:
Atos has developed a
comprehensive data protection approach
of customer data.
that relies on the Group Data Protection
Policy and the principle of privacy by
design. A strong and permanent Data
Protection Community and employee
training on data protection are in place
to ensure that these principles and
procedures are effectively implemented.
The overall objective is to reduce the
number of incidents and to avoid any
breaches of customer privacy and losses